Shipping Policy

At L’VERO, we are committed to delivering your fragrances safely, securely, and as quickly as possible.

This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays are processed on the next business day.
• During high-demand periods, sales, or new launches, processing times may be slightly extended.

Shipping Coverage

• We currently ship across India (PAN India delivery).
• At this time, we do not offer international shipping.

Estimated Delivery Time

• Metro cities: 3–5 business days
• Other cities & towns: 4–7 business days
• Remote locations: 6–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

• We offer free shipping on all prepaid orders.
• A nominal Cash on Delivery (COD) fee may apply to COD orders (displayed at checkout).

Cash on Delivery (COD)

• COD is available on eligible pin codes across India.
• COD availability is shown at checkout.
• L’VERO reserves the right to disable COD for high-risk pin codes or repeated failed deliveries.

Order Tracking

• Once your order is shipped, you will receive a tracking link via email or SMS.
• You can track your order using the link or by visiting our Track Order page.

Courier Partners

We ship orders through trusted courier partners to ensure safe and timely delivery.

Address & Delivery Issues

• Please ensure that your shipping address and contact details are accurate at checkout.
• L’VERO is not responsible for delivery delays or failed deliveries due to incorrect or incomplete addresses.
• If an order is returned to us due to incorrect address or repeated failed delivery attempts, re-shipping charges may apply.

Damaged or Missing Packages

• If your package arrives damaged or tampered with, please contact us within 24 hours of delivery.
• Share clear photos or videos of the package and product for verification.
• We will investigate and arrange a replacement or refund as applicable.

Delays & Force Majeure

L’VERO shall not be liable for delivery delays caused by events beyond our control, including but not limited to:

• Natural disasters
• Strikes or transport disruptions
• Government restrictions
• Courier service interruptions

Contact Us

For any shipping-related queries, please contact us at:

Email: support@lvero.in

L’VERO — Wear Your True Presence.